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While we have had difficulties in the past with tech support and questions from SAi, we have received rather quick support recently on an issue that I posted a question about here online with this forum and no one else would respond to... Only a couple weeks ago one of our designers was...

Has there been any update when the Flexi 10 passwords will be released for customers to upgrade their products from 8.6 to 10? We have several new computers desperately needing to be installed and only waiting for the final passwords to be released to the vendors they said.

We noticed a strange change that happened on one of our design computers in just the last week or so. Somehow, the toolbar where the color gradient tools can be accessed has changed itself so it is much to small to view all the buttons and functions on the toolbar, as if they overflow off the...

I haven't seen this issue myself on our systems but I would imagine this is a driver issue really. Did you download all the latest drivers for your chipset from your computer manufacturer (or motherboard manufacturer) website? Did you install a Windows print driver to run whichever printer you...

Yes, you are right that HP offers dual-monitor supported computers. Nearly all of their systems do, at least any that have two video display output (most now have at least DVI and VGA or DVI and HDMI). What they do not come with is an additional video card slot for running two cards together...

Doing two monitors is pretty simple to do and most any video card today supports this feature. Doing more than two, however, requires a little extra planning. I don't really know of a single Pavilion system out there that supports dual PCI-Express X16 graphics slots and supports either...

Perhaps one of the biggest reasons why a simple answer to, "What monitor to buy" is hard to find here is because its really as complex as asking, "What computer to buy." There are a lot of things to consider in figuring out what type of monitor is right for you. First, what is your intended...

At our office we have already successfully done cutting to our Graphtec FC-5100 on a test Windows 7 Pro 64-bit system running Flexi Sign PRO 8.1, and Graphtec is generally known for terrible driver support and don't have anything for a Windows driver past Windows XP 32-bit. If your plotter has...

Configuring BIOS settings on most modern motherboards is quite simple now. Everything should be pretty much configured when you receive it. The only things that I end up changing on BIOS anymore really is setting the proper date and time, setting the SATA hard drive operation mode to AHCI, and...

Wes you can still get quite a decent system configured for $700 including Windows 7 if you wish. Since you aren't planning on doing much work that requires a really powerful graphics card, you could save some money by just running integrated graphics right now. The incremental steps that have...

If your only option is to return to using XP but you still want to utilize all of your available RAM instead of only being able to use half of it, you might try Windows XP Professional 64-bit. Perhaps the best of both?

There really are so many options available at just about any price point, it just comes down to the owner's specific requirements and preferences. What might be better here to help in establishing your best option is if we know exactly what you are wanting to budget. Maybe you are wanting to...

For the kind of computer usage you are intending to use this for, there really wouldn't be much difference between the two either way. A computer system is ALWAYS going to be able to utilize a higher clock speed but they might not be able to always utilize more cores. That is why I tend to...

Excellent, that is what I was hoping as well. This allows more flexibility for our office to consider upgrading to the newest version then.

I have a quick question regarding Flexi 10 and compatibility with previous versions. If you have a few workstations running Flexi 8 in the same production environment, will the newer systems running Flexi 10 be able to work with the files and settings from the earlier versions of Flexi and vise...

Technically, SAi will not offer support for versions of flexi older than 8.5 on windows vista/7, but they still do work on them as our own testing has shown. The only real thing to figure out here is the right way of configuring and running the mimaki drivers in windows 7. I'm not sure what...

So far this has been successful for us as well, though again the only thing we have left to test is the actual printing from Production Manager to the Mimaki JV3-130 at our shop. What is the behavior or error that you are getting after you try to print?

I'd like to get a little more information about your system, as we are in the process of testing Windows 7 Professional with FlexiSign Pro 8.1 as well. So far, we have been able to cut to Graphtec and Mimaki plotters, but have not yet had a chance to do the test printing. What is your printer...

Jesse, thank you for that update, that is great to hear. That was one thing that I was not very sure about when we started researching our system configuration so we just decided to stick with the nVidia graphics card.

That is quite similar to the system that we configured. The only other thing that I might suggest if you are going to upgrade to a newer version of Adobe is to use an nVidia graphics card. From my understanding, the GPU acceleration in Adobe is only supported on CUDA which is only on nVidia...