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It does a test cut and everything still, just an issue with the connector that goes to the USB. Since the unit is old and they cant get parts for it, our local Roland dealer does not want to work on it do you provide phone support as I just need some assistance in setting it up with the other...

I think the issue is not the board but where the USB cord actually connects to it. The port cable is connected and drivers installed as it does see the cord so assume sees the cutter/printer attached to it but I cannot get past the next few steps(probably easy ones that are complicated to me)...

Thank you. I am hoping there is someone here who has been through the same mess. I installed the cord and the drivers and it is connecting and seeing the printer but cannot fix the ports ultimately to be able to use cutstudio

Yes. Tried the one that the SP-300 uses (same port going into printer) same issue. I just cant figure out the drivers etc with the other connection and no one is able to walk me through it. Roland has abandoned it and the regular shop refuses to even try to help

Hey Everyone.. hoping someone here can provide some guidance. We have had our GX24 for quite some time with no issues but last week suddenly cutstudio could not connect to it. Would not read measurement and acted like the cutter was not there The connection (USB port one) looks very loose on...