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What will you be using the machine for? It's a great banner, mesh and fleet graphic machine but not so great at fine art or close-up POP.

To be honest, I don't see enough of an issue with the Lc in the test prints to even worry about. Banding usually falls in one of these categories. - Speed (The faster the print, the more you are likely to notice banding) - Media Feed (You need to adjust this for every different media you load...

Leave the lights on around the printer. The printer has optical eyes to check for media. If the lights are off and you run out of media the printer will never know it and keep printing all over your shiny, clean platten. The heads will not dry up if you run out of ink as long as you have not...

Over spray is generally a dirty print nozzle or a run-out head. You can try cleaning it yourself or calling out the tech again. I'm guessing he replaced the black and cyan head since that is where you noticed the first problem. From that, I'm also guessing he did not touch the magenta and...

A few things to help narrow it down... Is your computer screen saver coming on when it stops? If so, turn it off and check the power settings of the PC to make sure it's not going to sleep. Does VersaWORKS crash when it stops? If so, then reinstall VersaWorks. Have you tried to use a...

Wooly has it correct. The black head needs the BIAS adjusted. It adjusts how the head is twisted. This can give you light banding. Have the tech come out and tweak it for you.