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Sorry forgot to say that since we bought it secondhand at the beginning of the year we do use it regularly (at least 5 days a week, but only for little prints sometimes). The company that had it before us gave up because they could never figure out how to work it properly. When we got it it...

Hi, we need an idea what is going wrong with our machine please. Sometimes it will print perfect, other times it will start horizontal banding halfway through a print. We have had a tech come out a few weeks ago and tell us the black print head needs replacing. But we also have a good very...