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  1. Files/jobs not showing in onyx x12.1

    Hi Pauly, I'm not sure this is the answer, but just below the printer list in Rip Queue there is a "Show Jobs For" pull down menu. If this is set for a specific printer that has no jobs pending or buffered you will get the behavior you described (e.g. you can still rip jobs for a printer other...
  2. Spot Color Replacement Issue With Onyx x10.1

    Excellent, thank you for the clarification. The good news is I don't believe this is bug related, but I'm admittedly uncertain what that rip error means (our support guys likely know). More good news... There are a couple of ways to approach what you are trying to do. Some of this will depend...
  3. Spot Color Replacement Issue With Onyx x10.1

    Hi All, There were situations where the rip in v10.x would fail on spot color replacements, these issues were resolved with rip updates in v11.x. However it's possible something else is happening in your particular situations. If you are having difficulty with a single named spot color...
  4. onyx currupted files

    A couple of possibilities... The files in the archive should be copies, not the original. Because of this, any changes that were made (specifically rotating raster images) will cause the archive file to be rewritten, and perhaps appear corrupt from Photoshop's point of view. (This should not...
  5. Onyx 7.3.2 & HP L25500

    If you did not buy the version of Onyx at the same time as (or with ) the printer, it's very likely you need to pay to get the key permission for the driver enabled.
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