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thanks Thanks everyone for your input. It really helped. If I can every return the favor I'm a network engineer so computer questions, firewalls etc...are my thing. Thanks, Mark Dobbs

do the right thing Luckily they dropped all the charges and made my balance zero.

Fixed! Ok. Here's what happened and I had to point it out to the tech. The head was not completely parallel to the surface of the paper and maint station. So it didn't create a good seal when capped. So therefore no vacuum, no ink draw during cleaning etc. ended up drying up in the head. I...

maint station Maint station is new but that doesn't mean much to me. These guys brought out 3 "new" main boards that were all bad and ended up putting my original mainboard back (that wasn't the issue anyway). They were just swapping parts in my opinion looking for the issues. I've convinced...

head Thanks! I have feeler gauges what thickness do you use? How do you do it without the gauges scratching the head surface?

cap no all were attached. The cap is completely dry....no fresh ink on it when I do a cleaning. I wet down the cap with cleaning solution but still nothing. Could the tech have not aligned the new maint station properly? So perhaps when the head parks it doesn't seal with cap? The clear hoses...

cap forgive my ignorance but what does the cap look like / location. Are we talking the part directly above the print head with all the dampers?

I have a small shop just north of the DFW area. My printer is down and looking for a local shop willing to do some wholesale printing and lamination of my vehicle wraps. Basically I would just be installing it. I would even consider working with someone to do the whole thing print and install...

cleaning Not a drop of ink comes out on the paper towels when I run the cleaning with the waste tank removed. Goes through the whole thing like normal counting up to 100% with no error messages but nothing. Lines are all full of ink. I don't see any air bubbles. I assume I need to pull the...

Anyone know how to get into maint mode on a vj1204. I just had a tech out who replaced mainboard, head, maint station etc (ouch$$$). Worked fine when he left. Set about 3 days unplugged and powered down (storms in the area). Now I can't get any ink at all. Tried multiple head cleanings. I...

Hi everyone. I'm a newbie in the industry looking for wisdom. I recently started a vehicle wrap business. I've been trying to "figure" everything out on my own for the last year and had no idea there was such a cool resource out here. It could have saved me a ton of time and a lot of expensive...