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  1. New and need a little help!

    Solved Signwarehouse expresses that it's a driver issue with 1/1000 plotters / PC workstations. They confess that they don't know the issue however if it ever occurs to call and they will send you a driver fix. Thanks for all who helped. :thankyou:

  3. New and need a little help!

    I'm a little puzzled as well. I'm new to vinyl but not to computers and the settings all seem to match up. I suppose something during the install could have been corrupt? Possibly a re-install of all vinyl related software (not AI) as well as drivers... I'm out of ideas, not that I had many when...

  4. New and need a little help!

    My cutter is 31", media I have in it is 30", max my production manager says it allows is 27" my design is set to 24" Knife offset by 0.011in suggested by TS Offsite pic replaced. Please read our rules and instructions on photo posting.

  5. New and need a little help!

    I haven't ever used the cutting master plugin, but that sounds really handy! And it seems that I'm still getting the same issue, only when the design is large (24" by 36") rather than small (12" by 18"ish) :Sleeping:

  6. New and need a little help!

    Also, I see the problems: Offsite pic replaced. Please read our rules and instructions on photo posting. Are these overlapped frames what you're talking about? I'm not sure what caused those. (neglect)

  7. New and need a little help!

    Sure you can post a PDF with fixes (if you want, no force at all)! :cool1: Do you think that the doubling up of those similar layers could cause what I'm experiencing? I'm excited to be near a solution but I have to be careful because I'm running out of vinyl, I hate to be wasting so much...

  8. New and need a little help!

    Just tried it full scale in .EPS instead of .AI, same result.

  9. New and need a little help!

    Do you mean what happens if I use the software to design rather than importing from AI? Also, I attempted to do the exact design (the .AI I linked) about 1/5th the size and it works like a charm. My cutter seems to only mess up when I do large designs, could this be true and why?

  10. New and need a little help!

    Hey Travis! Thank you for your reply! I called TS and they referred me to a new driver. I re-installed with the new driver and the result is the same issue. I double checked the position of my blade as well as attempted a plot of the design and I get random cuts. As long as everything is fine...

  11. New and need a little help!

    Hey everyone! I have a newly purchased Vinyl Express R series II 31" that I decided to go with for some freelance work. I'm now trying to cut out a logo / design for my vehicle and running into some hick-ups. When I send my design to be cut it randomly doesn't cut certain areas or it cuts...
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