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so we found that the blue is currently sucking into the other nozzles via the nozzles on the printhead itself. anybody got any clue now?

the issue would be the black bands printing across the print. we've also run out other jobs with the exact same problem.

Hi all, Just wondering if anyone has seen this before or does anybody have the service manual for the XR-640. we've pulled the printer apart and cleaned it well. restarted versaworks and been through the usual checklists. its not only on this image specifically but others as well. any help...

would it too much to ask for your contact @ hp? for the new profiler chips? i love our distributor but if i can cut the middle man for free chips im gonna do it.

Are you all satisfied with the fb550, from what im noticing our fb550 is a complete ink hog. does anybody notice this?

when our printer was installed our tech told us hp fills the boxes up to 30% extra, and i always wait until the profiler reads under 2% before installing another box. as for tracking ink im using the hp web interface and the printer events file to track ink consumption. details below. 4.1 Ink...

What i noticed is that i went through a whole magenta box in 10 days. i have 3 dead boxes of ink @ 3000 ml each, 9000 ml in total. the printer report states ive used 6700 ml of magenta. that leaves 2300 ml unaccounted for, which is crazy! same goes for yellow which has 2000 ml unaccounted for...

Just Wondering how the FB550 Users are monitoring ink usage vs printed substrate. our fb550 here is missing 2300 ml of magenta ink and 2000 ml of yellow. all other inks are within tolerance of ink purchased vs ink used. i have a call into service right now to figure out where all my missing...