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I can not get the settings right, I have spent a lot of time trying different settings. After fluid mask my image feathers, or ghost or is transparent in spots, not really sure what to call it. Can someone help?

It’s a graphtec plotter. The first items I sent cut fine, the second batch was way off and I couldn’t use them. The third batch was way better than the second but not as good as the first.

Fixed: had to pay the $75 to speak to tech support. They said it had something to do with a Windows Update. My comm ports got renamed or something. Had to change my port settings and work. BUT now my Contour cut is off. Is there a way to calibrate that?

I am same. I’ve been using Signlab also since 1996, I will not upgrade again. I am looking at going to Flexi. I am waiting for a call back from signlab tech now. Cost $75 to talk to them.

I did. Did not help. I am waiting for a call back from signlab at this point.

I have Signlab 9.1, print and cut. Same set up for past 5 years, nothing different, nothing added, I can cut vinyl just fine. I have printed and cut for years with no problem. BUT now, I can not print and cut from VPM. To print I had to unplug my plotter, restart my printer (Mutoh ValueJet) and...

I unplugged power for my Mutoh Valujet for a few days and now have no communication. I am wired direct, I have checked IP address and sub mask numbers. I called and paid Signlab $75 for a phone call and still have not heard from them. Thanks