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I'm not allowed to distribute it, but can help fix whatever the issue is.....

Actually, this gets caused more often than not by the flag inside the subtank coming unglued from the bag and not flagging the sensor at all, causing it to continuously run, thinking that the tank isn't filling up. I've had to disassemble and reglue at least 25 tanks.

I may have one in stock. I'll check and get back to you. They are not serviceable.

firesprint.com

If by chance you're printing on a Roland, VersaWorks has a built in module that will do this perfectly. In Illustrator it's pretty straightforward using the Variables window.

VSi can absolutely make great reds. Just the canned 'generic vinyl' profile and RVW-43K red is a perfect PMS 185/186 match. Definitely sounds like your printer profile is off, OR you have a mismatch between the embedded profile in the art files, and the output file selected in Versaworks.

All of your alignments are off. The black head doesn't have a vertical alignment. It's the color the others align to.

on the last step before you hit enter, you have to manually move the carriage all the way to the left and make sure its as hard against the wall as you can. THEN hit enter

A few things. First the tension on your belt is probably too low, or the belt is junk and isn't holding tension. If when doing the limit position setup, the machine isn't pulling the carriages apart for you, then the first step isnt being done correctly. It should say, set to home, then you lock...

scan motors have a lifetime expectancy of 1500 hours, not 5000. Separate the carriages and slide the print carriage back and forth, then the cutter carriage. The print carriage should glide free and smooth since the scan motor and belt are not attached to it. If the print carriage is hard to...

turn the up and down acceleration (up acceleration, and down acceleration), down to .2G speeds around 300-400

100 percent cut carriage cables. I've literally replaced 100s of them on the XR

Move magenta to 35-37% and try again

What did the color that SignMeUp look like compared to the color you want?

None of the colors on the Roland color chart are close?

lots of possibilities.... Rendering intent, GCR, black point compensation, embedded profiles, and RGB vs CMYK profiles and color spaces. If you use a Roland gray from the Roland color chart, is it a nice gray? Are you only getting 'green' grays when you just try to use 0,0,0,40 cmyk slider...

Bordeaux ink. 3-4 service calls a month about clogged heads with that ink. Find a different supplier.

A few things, First make sure your bias is locked down before even running any of the other tests. When retightening the 3 head screws, always do them in order. The front one on the right, the left one, then the back one on the right. Make sure the screws that hold the head plate on are tight...

do limit initialization

First, stop pulling with a syringe. When the heads are parked on the caps, they should be air tight. If they arent, then your capping station is misaligned to the heads. The ink fill process is there for just that. To fill the ink as if the machine is new. If it doesnt work, then there are...