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Unfortunately if you charged them for the files they belong to them. That is why I do not charge for file conversion or that kind os stuff so when I get those request I can politely say that I understand this may be your logo or brand now but I did not charge you to build or convert it and thus...
Had same problem when we went to X6 suite in Corel. Had to delete X6 and reload it and the problem went away.
Good luck. ps. COREL is no help with the customer service. They don't speak english and then they want to blame everything on something else. Wish I had learned another graphics program...
We just purchased a VG-540i and they send 2 sets of ink with it. I think it varies with vendors that you buy from. Push for it in the negotiations of the sale. ps. So far our is great.
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