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Did you rip or print the file? Need to do one of those before it will show ink calculation, print time, etc..

If you are going to do a Mimaki definitely go with the ex if you are going to use speciality colors like white and clear due to the third printhead. That extra printhead makes a big different in print time if your going to be pumping out lots of signage. I am a tech with a distributor of wide...

White/clear head gets clogged in a uv printer the heads done. That’s why with specialty colors if your not going to use it that often p, make sure you still have a file you can push that type of ink threw to ensure it doesn’t happen again.

Wear gloves uv ink is not friends with skin. If you are going to use a flashlight make sure some of the orange plastic is over the light. This is a uv light blocker. Your ink is leaking from one of two locations. If under warranty call a technician. If not get ready for some cleaning. First...

Flexi 19 changed up how the write there codes and files are read. Most of our customers that upgrade have color matches are now off. However, Flexi will no longer allow downgrades to there earlier 12.

Good evening. When the machine is initially set up the type of ink along with color is selected. Only way to change ink type or color would to flush out the system and depending on ink type/color change of print head might be needed as well. Than upload factory parameters and reset up the...

You can’t set up a mode for the printer to recognize the amount of ink left. Each time the printer runs a cleaning, print, test print, etc. It writes to the chip of how much ink has been used. But as stated above most dealers will send you ink that have a shelf life of at least 8months until...