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Yes we often had to put a bit of Blu tack to stop the hub on the spindle moving along like you mention, as the locking pad on these do seem quite poor and can be easily forced across by the media.
We did have a similar problem but not as severe as yours. When spooling on take up roll overnight would sometimes walk across a few inches and our problem went away when we checked how level the printer was and a couple of off cuts of 5mm pvc under the wheels on one end sorted our problem. Maybe...
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