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No no i appreciate your replay, very thank you... it's not my language and I don't understand very well :) Here don't do warranty extension. When sell warranty during 1 year and when finish it's your problem. I know that technicians change all until function but I think isn't the solution...

Thank you for you replay... I appreciate. They don't want do more. The pump had been changed two weeks ago, along with the viper and capping. There is nothing left to change but the head... The problem is in magenta too (in the picture don't see very well). Of course i always use original ink...

Look on the consumables, I totally agree and I haven't blinked in changing them. Where I get upset is if it's the head (and I know it's expensive) why not diagnose it first instead of changing everything? Now they tell me that besides the cartridge, I will have to change the damper and capping...

Hello everyone, I want to tell you about my disastrous experience with my Mutoh plotter. I have a valuejet1324 in Italy and have had some printing defects for some time. At first I thought it was banding and so I contacted Mutoh and they gave me the name of a dealer in my city who also do...

Thank you brdesign for your advice

Hi everyone and thank you all who respond to my question. I have Mutoh value jet 1324x from 3 years but I have many problems with this machine and I receive a good offer for mimaki cjv150. Can you give advice if is good machine? As quality, reliability, assistance, costs… I print in general...