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Hey! I have two ColorPainter M64s, one seiko and one oki, bought within 2 years apart from each other (back in 2016-2017).
The take up reel on my newer model (oki) has malfunctioned like this before, but I was able to get it back to normal with an adjustment.
The take-up reel is rolling...
I am running OMEGA 4.0 on widows 7.
Installed a new hard drive
Reinstalled Omega software.
Everything seems to function the same as before BUT…
When I select the file to be cut is shows that it is the correct size (say 14”w x 4.5”h)
File>Output Selected – opens the art and shows to be sized...
Every time I load a roll, my Onyx RIP synchronizes with the printer with the correct media type, but NOT the size. I loaded a 54" roll, and it says it is a 56" roll. Any ideas why it's doing this?
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