Apple distributes OSX almost exclusively online (or is it only that way now?). In the event of a serious problem, with an internet connection you can do a fresh install from the bios (or whatever it's called on a mac.)
I have zero problem with a digital download. I can burn my own optical disks if need be. That isn't my gripe.
There are always going to be bug fixes and updates. I don't understand why everyone thinks they won't have an incentive to fix it. With a subscription service I imagine the incentive is even higher because people with drop it. Not that their software has ever been a miserable stew of bugs and glitches before.
Holy crap, the price is good too. $50/month for access to all software?? That's a great price! Master collection is what.. $2600? Now it's $600/year. Considering upgrades were coming out every two years it seems like, that sounds a bit more reasonable in an environment where you need to be at the leading edge of software.
First off, Adobe's pricing is killer for what you get in the first place. My software costs 15k for
one program, not a suite of programs, and to upgrade to the very next version is $1400. Y'all have it good with Adobe pricing.
However, here is the stickler. If you do not
need the Master Suite in your workflow, let's say Design (Production) Premium is what you need. In 7 years you are paying more for the cloud then if you upgraded every new release with the perpetual license. This is factoring in no upgrade pricing what so ever when you just start out, rather you are talking about getting the perpetual license or the cloud. That would be worse case scenario. Not every one needs the Master Suite. My workflow, if I was to keep with Adobe, can be run with Design Standard. The ROI of sticking with perpetual is even less then the two Premium distributions.
Now, factor this in. Let's say Adobe CC 8 requires other software/hardware upgrades in order for it to even run or run to it's potential. You are stuck doing those upgrades as well. You won't be able to hold off to do that where you are able to handle that "pill" more efficiently.
Having a rough patch as far as business goes, you run the risk of being without software that you use to make money with. That will probably hurt the freelancers the most.
I don't buy Adobe's marketing spin that now that they are able to focus on one type of offering that they can produce a better product. They should be able to easily implement a solution that would make it easier for them (after the first generation of doing it) and be able to continue to offer both a perpetual license and cloud based license.
Thankfully, I do have an alternative and ironically it's one that I shell out more money to and it's going to be even more worth it to me now then before and I usually don't have any issue with shelling out for upgrades even just 1 generation a part upgrades. Like a couple of others, I consider it a cost of doing business, but this is one "pill" of a cost too big for me to swallow.