CanuckSigns
Active Member
I got an email inquiry from our website a few weeks ago for some small engraved plastic signs looking for a quote, I quoted him $6.95 each and informed him of our $20 minimum engraving charge so he would need to order 3 to meet the minimum. I got a reply back saying:
"I’d like to see how they turn out before I order a whole whack of them. Can you do 3 for me to test out? If they work I’ll be ordering many more in future. I’m in Whitby so I like the idea of working with a local guy such as yourself!
here’s a PDF of the logo. Its fairly simple but I’d like the texture in the letters to show if possible. Could they also have small pre-drilled mounting holes (one on each side vertical middle). " he also sends me production ready artwork.
So I go and make 3, ship them to him (he's not actually that local), he pays his invoice and all is well.
Well a week or so later, the package comes back to me as undelivered, he gave me his home address and no one was home to receive the package. I email him and let him know and ask if there is another address we can use where he is available to receive the package, he gives me his work address.
I ship it off and send him another email telling him the cost to re-ship the package and ask how he would like to handle the payment, he writes me back and says "call me"
I call and he tells me that "there was a miscommunication, I never actually ordered the signs" Aparently when he said "can you do 3 for me" he was actually asking if I was physically able to make 3 tags.
I asked him why he paid the invoice for the order, plus gave me not 1 but 2 different shipping addresses if he didn't actually want the order.. He said "I felt bad about the miscommunication so I figured I would just pay you"
Just thought I would share, This is one of the strangest conversations I've had in quite some time, thought you guys might get a kick out of it
"I’d like to see how they turn out before I order a whole whack of them. Can you do 3 for me to test out? If they work I’ll be ordering many more in future. I’m in Whitby so I like the idea of working with a local guy such as yourself!
here’s a PDF of the logo. Its fairly simple but I’d like the texture in the letters to show if possible. Could they also have small pre-drilled mounting holes (one on each side vertical middle). " he also sends me production ready artwork.
So I go and make 3, ship them to him (he's not actually that local), he pays his invoice and all is well.
Well a week or so later, the package comes back to me as undelivered, he gave me his home address and no one was home to receive the package. I email him and let him know and ask if there is another address we can use where he is available to receive the package, he gives me his work address.
I ship it off and send him another email telling him the cost to re-ship the package and ask how he would like to handle the payment, he writes me back and says "call me"
I call and he tells me that "there was a miscommunication, I never actually ordered the signs" Aparently when he said "can you do 3 for me" he was actually asking if I was physically able to make 3 tags.
I asked him why he paid the invoice for the order, plus gave me not 1 but 2 different shipping addresses if he didn't actually want the order.. He said "I felt bad about the miscommunication so I figured I would just pay you"
Just thought I would share, This is one of the strangest conversations I've had in quite some time, thought you guys might get a kick out of it
