IvanDD
New Member
Hello! So over the course of 4-5 years I've had the black ink drop out on one side of the head then the other head to follow. At one point this was happening every six months. Had decision one out several times, replaced head and damper, and everything was fine for six months. Last time they came out they replaced the head, cap top assembly and ink filter on the black line, and we've been good for almost two years. The other day it happened again, first on A channel, now on both, only black.
I can pull ink just fine through the filter, through the valve, and through the subtank just fine. I can pull through the captop. Ink seems to be flowing, but i can't get the dropout to go away.
Im sure replacing the head will fix the issue again, but why does this keep happening? I want to fix this, not just replace the head and cross my fingers it wont fail six months later.
Any help would be appreciated.
I can pull ink just fine through the filter, through the valve, and through the subtank just fine. I can pull through the captop. Ink seems to be flowing, but i can't get the dropout to go away.
Im sure replacing the head will fix the issue again, but why does this keep happening? I want to fix this, not just replace the head and cross my fingers it wont fail six months later.
Any help would be appreciated.