CutContour problems

[dasigndr]

Can anyone help me out!
I am trying to do a CutContour on a custom shape decal.
I am designing in Corelx3, exporting as an eps, ripping in Onyx postershop / production house ver 7.3 and then printing to my HP45500 (formerly colorspan 5465UV) and then using onyx cut server to cut to my graphtech FC4100-130

I can get the cutter to cut but it is only cutting a box around the decal, not the custom shape. I checked all my settings and it all appears to be configured properly. What am I doing wrong. HELP!!!

 

[J Hill Designs]

is the CutContour spec'd out as a spot color?

 

[dasigndr]

i believe it is.
I created it in the Userinks.cpl (spot colours)

 

[stevesign]

Try exporting the .eps for printing, and .ai for cutting. It sounds like your cutter is cutting the BoundingBox around the .eps file.