Falcon 2 outdoor- E068 Err Cr Encoder

[LAYIN INK]

Hello-
When I power on our Falcon 2 outdoor it gives me a E068 Err Cr Encoder. It gives the same error regardless whether the carriage is over the capping station or if I slide it over to the left and power on the printer....I have checked all the connections recommended on this forum of others having the same error and they are all connected. I have also cleaned the encoder strip and checked to make sure it was still seated properly in the channel of the encoder. When I slide the carriage from side to side when the power is off it moves smoothly. When unit is powered the carriage makes no movement or sound that it is stuck at all. I have powered the printer in diagnostic mode and checked sensors, both PF and CR show 0000 when carriage is over capping station. CR Origin is ON......... Under "maintenance"...CR motor reads 197217 and the PF motor reads 376( if that helps anything).....When I check the Error record is shows Y ENCODER. I'm really not sure where to go from here and was hoping someone could point me in the right direction.
Thank you!!
Justin

 

[Compilla]

Probably the head board or the Mother Board.

 

[LAYIN INK]

Thanks for the input Compilla!! Sounds like I may have to have Mutoh look at this.I don't know what else to do. I was just hoping to see what I could pull from those on this site!
Thanks

 

[LAYIN INK]

one of my cyan cartridges shows Not original ink error upon start up...( we have occasionally had this not original ink issue) we usually just pull out the specific cartridge and then put back in and it clears the error......anyways, I decide to power the machine with that specific cartridge removed for the heck of it (as I have tried everything else to clear this E068 encoder error).....machine powers on, mutoh welcome screen shows then shows its missing that cartridge. I insert that cartridge then the printer fully initializes and powers on...E068 Encoder error gone.....Can anyone explain that? Everything is operating....of coarse the heads need some deep cleaning from sitting so long as I ran some test prints. Any suggestions?
Thanks!!

 

[LAYIN INK]

I'm afraid to turn the printer off now that it's on and showing no errors

 

[Wraps ink]

My Mutoh is showing err cpu (05) mutoh just put a motherboard in less than a year ago so I call them they say the motherboard has gone bad and they dont warranty their parts..so now i get an estimate to fix it and its around $3500.00 this is so crazy

 

[randya]

Do you have a surge protector or something to protect your printer?

 

[LAYIN INK]

Do you have a surge protector or something to protect your printer?

Was this question to me or to the other guy that jumped in with his error?
Thanks
Justin

 

[randya]

Basically anyone having electrical issues, especially boards frying.

The cr068 error may be excessive drag, have you cleaned and lubricated the railways?
ftp://ftp.mutoh.com/Printer Informa... Information/Technical Information Bulletins/
Check out:
MAI Bulleting_021709 Bearing Raceways.pdf

Make sure the carriage moves smoothly.
I think this has a drive belt, check that for wear and smoothness of operation.

 

[LAYIN INK]

Randya...thanks for the advice...I appreciate it. I have cleaned and lubricated the railways and carriage moves smoothly from side to side.......Just a note.....Today I again started the machine with that same ink cartridge out and waited for CP to show it was missing to insert it......inserted it and printer fired up and initialized.....E068 encoder error didn't pop up......I can't explain it...system could be giving a false positive error is what a mutoh tech said could be a possibilty

 

[Wraps ink]

yes my machine is plugged into a surge protector