Falcon Outdoor 2 heater error

[adman6811]

We recently purchased a Mutoh Falcon Outdoor 2 64 for a back up for our 1614 and are having some problems.

We are getting a message saying "connection err. b2". I am guessing that has to do with the b2 fixer heater....but what is causing the connection problem. We've looked it over and are afraid to do a lot of things to it. No service technician in the Little Rock area that we are aware of.

Help please!!!!!!!!!

 

[randya]

You are correct in the error code.

Could be a connector, cable, heater....

 

[adman6811]

Mutoh heater problem continues

I replaced the B 2 Heater strip. Worked at first...not it is showing "Error B Group"......any ideas. Wish we had semi-local service people in Little Rock.

 

[randya]

I replaced the B 2 Heater strip. Worked at first...not it is showing "Error B Group"......any ideas. Wish we had semi-local service people in Little Rock.

Error B group - Heaters B Temperature difference higher then 15°C between​

the sensors of the B heaters.

So I take it that there are multiple thermocouples in the B group and they are not reading withing 15C of each other.

Check the mounting of the thermocouples.

Do you have an IR thermometer?
http://www.harborfreight.com/non-contact-laser-thermometer-96451.html

You could use this to find either hot spots or cold spots, and perhaps lead you to the area that is having the problem.

 

[adman6811]

Thanks for the info.....we changed the temperature setting and it has not errored out. Now it isn't printing black or cyan.....looks like this one is going to be a hobby.

 

[randya]

Not printing at all?
Cables, connections, fuses.

Printing some:
Put a syring on the output of these caps.
If you have no vacuum, then you need to check the condition of the caps and the alignment to the heads.

 

[Stealth Ryder]

I have seen this exact scenario before... One leg of a sensor had broken free from the wire. I carefully peeled the strip back enough to get to it, re-soldered it and all was well... Not saying this is for sure your problem but did resolve the issue I was dealing with at the time...

 

[adman6811]

Thanks guys...will try that. We do not have a local service person in the state so we have to try and figure this out ourselves!!!