Hello everyone.
After sitting unused for an a few weeks, our printer was not printing properly. While troubleshooting, I discovered two leaks in the lines around the pump gears, and also a stripped gear under the maintenance station. I replaced the entire maintenance station. It helped the problem some. When doing a nozzle check, black is printing good. Cyan and yellow have a few missing nozzles. Magenta is barely printing at all. I have done ink fills, head soaks, head wash, cleans and power cleans. I have pulled ink from the capping station and the waste lines. I removed the magenta damper and gently pushed denatured alcohol through the magenta. Still no improvement.
It sounds like I am sucking air when pulling ink from waste lines and the capping station. I get no magenta ink and very little yellow or cyan. Being a new capping station the rubber seal looks good and it seems to be sealing on the head properly. I replace the o ring on the magenta damper. Could the damper itself be sucking air? I am going to order parts today. I am trying to decide if I should replace the print head or just the dampers and o rings. Also, if anyone knows where I can get a service manual, please let me know.
Thanks
Randy Cunningham
Grafix South - Hueytown, Al.
After sitting unused for an a few weeks, our printer was not printing properly. While troubleshooting, I discovered two leaks in the lines around the pump gears, and also a stripped gear under the maintenance station. I replaced the entire maintenance station. It helped the problem some. When doing a nozzle check, black is printing good. Cyan and yellow have a few missing nozzles. Magenta is barely printing at all. I have done ink fills, head soaks, head wash, cleans and power cleans. I have pulled ink from the capping station and the waste lines. I removed the magenta damper and gently pushed denatured alcohol through the magenta. Still no improvement.
It sounds like I am sucking air when pulling ink from waste lines and the capping station. I get no magenta ink and very little yellow or cyan. Being a new capping station the rubber seal looks good and it seems to be sealing on the head properly. I replace the o ring on the magenta damper. Could the damper itself be sucking air? I am going to order parts today. I am trying to decide if I should replace the print head or just the dampers and o rings. Also, if anyone knows where I can get a service manual, please let me know.
Thanks
Randy Cunningham
Grafix South - Hueytown, Al.