Need Help Gerber Composer crashes when paper printing

[wgsengraving]

I have issue on two computers running Gerber Omega Composer.
Whenever I try to print a layout to the desktop printer, Composer crashes with an error.

Has anyone ever encountered a BEX error?

Problem signature:
Problem Event Name: BEX
Application Name: GspComposer.exe
Application Version: 2.6.0.829
Application Timestamp: 464c7e87
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.4940
Fault Module Timestamp: 4ca2b271
Exception Offset: 00014584
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 9992
Additional Information 2: 99925485f6d69fb7bcec3493a46942e7
Additional Information 3: e869
Additional Information 4: e8694641d6864399f35150dad6b5c3b7

I have tried every fix offered by Microsoft short of a total clean install of the operating system. Reinstalling Omega didn't help either.

Everything works fine except for paper printing.

 

[Jburns]

if no one has an idea, I would call Gerber in the AM- have your software license number ready and they can help.

 

[Joe House]

It looks more like a Microsoft issue than a Gerber issue. Can you print out of other programs?
Also, I don't think Gerber supports version 2.6 anymore.

Sent from my SM-G955U using Tapatalk

 

[signage]

What OS does the computer have?