Thanks for the advice, I had a tech just set it up and gone so I been learning Onyx and how to get things to talk between the computer, printer and graphtec. It's hard to find information on how to use the printer. Any direction you could point me towards? Thx
When it comes to Onyx, they have a ton of resources online.
Their Onyx TV Youtube channel:
ONYX TV is the official video headquarters for all things Onyx Graphics, award winning RIP software. ONYX TV allows experts to share their knowledge and tips on the full ONYX software product line. Watch instructional videos featuring in-depth information on ONYX Thrive workflow software; ONYX...
www.youtube.com
Their website:
onyxgfx.com
In terms of physically using your printer, your tech/dealer should have provided training. Did you purchase it new? If you recently purchased it new and didn't receive any proper training, I'd reach out to your sales rep and ask if they can provide some additional training. Depending on your relationship with them, they might (should) do it for free, especially if it was listed as a line item on the equipment purchase/lease. If training wasn't supposed to be provided, or if you bought the unit used, it might still be worth asking them if you can book a day with a knowledgeable tech, or even a few hours. Hands on experience with someone that knows the machine well is worth every penny and can potentially save you lots of time and money down the road.
That being said, there are lots of helpful members here and also lots of people running Epsons, so asking here is always a good (free) option. We've had a S60600 for about a year and a half, and despite the fact that we had a tech here all day yesterday at $185/hr working on it, it's (up until now) been a great machine. They're pretty bulletproof and simple to use, once you wrap your head around how they operate.
In addition to the previous suggestions, one thing I forgot to ask: Do you have your media type/feed settings set to the vinyl you're using?
See page 57 in the user's guide here: chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://files.support.epson.com/docid/cpd5/cpd50696.pdf
I'd suggest creating media settings for all your materials, only takes 5 mins or so. We've just done the auto version and it's worked well.
In terms of your print profiles, there are a few options. Use the canned ones that Onyx comes with (which is pretty limited), make your own, (which requires a spectrophotometer) or use the manufacturer's provided profiles. Manufacturers profiles will generally be better than canned profiles but still not perfect.
Here is the link to GF's profiles:
https://www.generalformulations.com/profiles/?_icc_prma=icc-epson&_icc_prmo=surecolor-s80600
Just select the media you're printing on, and download that profile.
Also found this, which might be helpful: