• I want to thank all the members that have upgraded your accounts. I truly appreciate your support of the site monetarily. Supporting the site keeps this site up and running as a lot of work daily goes on behind the scenes. Click to Support Signs101 ...

Having issues

Hopefully this is in the right section. Is there anyone in Southern Ontario having issues with bag signs. We source out and have been using the same company for 10+ years and have never had an issue. Ordered 250 bag signs for a new client ( black and yellow on white) and the client put some of them out and drove by the next day ( yes big rain/wind storm) and half the lettering was washed away on most of them, the ones he hadn't put out where loosing their colour when touched. The supplier did redo this order at no charge but the client say he wouldn't order again from us because he is finding the black coming off on his hands ( just not as bad as the first lot).
Another client who is 3 time repeat order with 2 colours (red and blue on white) had the same issue ( installed in a totally different area and at different times) Supplier said to bad, not sure what your clients are doing to them.
I asked if they have change their ink or bag material and they said no but if you touch the sign the colour is coming off. Any one else having issues, need to find a solution
thanks in advance:banghead:
 
Top