HP Latex 300 vs. 500 Differences

[WrapSolutions]

Specifically the HP 570 verses the 365. Without asking a salesperson (which is plan Z), does anyone know the difference between these machines. Is the 500 series going to phase out the 300?

 

[FrankW]

Do you know the 365? If yes, then check out the following video to learn the differences:

 

[Christian @ 2CT Media]

Have both here.

Biggest benefit of the 570 over 365 is ink cost due to 3l inks. Secondly is better quality prints at lower passes.

But the caveat is the 365 is easier to get prints started with less waste, and is slightly easier to run heat susceptible medias due to the open curing tunnel.

Both are great machines, HP on the other as of late leaves alot to be desired... just get a good dealer to have your back in case things go wrong.

 

[MI Bearcat]

I just purchased the 365 and was told if your mainly putting in a roll and printing the whole roll than the 570 would be better. If you run a lot of different stocks and are constantly changing the media than the 365 would be the machine to get.

 

[Asuma01]

One thing they wont tell you about the 500 series is that it wastes a lot more media on the front end every time you have have to change rolls. Also the 500 series printers get media jams all the time. Sooo many... sooo frustrating.

 

[Christian @ 2CT Media]

One thing they wont tell you about the 500 series is that it wastes a lot more media on the front end every time you have have to change rolls. Also the 500 series printers get media jams all the time. Sooo many... sooo frustrating.

All of that can be avoided.. We run 2 of them along with a 365 and all though it is a bit different you can get similar results to the 365 using it.

 

[Joe House]

Biggest benefit of the 570 over 365 is ink cost due to 3l inks.

I forget where the break even point is on this, but I think you need to be running 10,000 SF per month for this to pay off the higher cost of the printer.

 

[Christian @ 2CT Media]

Yes roughly, but now the cost of the 570 is much lower so its less.

 

[Creative Sign Guy(s)]

I must warn potential buyers not to buy the 570. I wish I had gotten another 360. The 570 is incapable of printing on HP photo realistic paper, alumigraphics, and quite a few other substrates the 360 does with ease. For some reason the 20pass beperf icc profile will not load, so I can't print that in max quality as is needed. Again, no problem on the 360. The OMAS failed about 8 months after purchase(brand new) and HP won't help other than charge us tons of money to fix their defective product. The 360 is over 7 years old and still going strong. The 570 wastes tons of media upon printing start sometimes, but not always. It will more often than not dump 3-5 feet of vinyl out before it starts printing. Just today I had the media on the take up reel with tension bar down(one wrap around the take up core) ready to print an entire roll. When I started the print the 570 retracted all the media back inside the printer, taking the media off the take up reel, then proceeded to dump out all that media that was now no longer on the take up reel out before printing. This caused a curing module strike and the carriage almost jammed on the media. I had to pull down to keep it from jamming, then cut the media while it was printing so I could properly attach it to the take up reel.
Carriage jams are so frequent it is absurd.
I have no idea how this awful, AWFUL printer got past quality control(LoL, as if HP has any these days).
Either I got a completely defective printer(which HP refuses to do anything about), or the 570 is just BAD. Regardless of which it is, I have to warn people not to buy this.
The spindle-less take up assembly is easier to load than the 360(literally the only thing I like), but it doesn't matter when the printer itself performs so abysmally. Not having to change ink as often does not matter to me. I have never had any issues replacing ink in the 360. It wasn't broke, but they fixed it while breaking just about every other aspect of the printer that was good.
Buy a 360/370 instead.

 

[BigfishDM]

I would have told you the 365 was the way to go, but you didn't want to hear from a salesman. I would have also told you they were taking the 500 series off the market.

 

[WrapSolutions]

Taking off the market?!?! Why is this because I've formed first name based relationships with multiples of the 'over the phone HP technicians'? I must call in at least every other week, when they take this off the market how are those of us with 3+ of them going to be compensated? Maybe a lovely apology letter?

 

[balstestrat]

Taking off the market?!?! Why is this because I've formed first name based relationships with multiples of the 'over the phone HP technicians'? I must call in at least every other week, when they take this off the market how are those of us with 3+ of them going to be compensated? Maybe a lovely apology letter?

Dude, they are just not selling it any longer as it's being replaced by the 700/800. Nothing else changes, you still get the ink, consumables, parts, support etc.

 

[Pauly]

Taking off the market?!?! Why is this because I've formed first name based relationships with multiples of the 'over the phone HP technicians'? I must call in at least every other week, when they take this off the market how are those of us with 3+ of them going to be compensated? Maybe a lovely apology letter?

Nothing lasts forever. Buy a machine, 3 years later there's a newer model.

Do you buy a car in 2021 then have a complain to the dealer that they're not selling the 2021 model in 2022?

 

[Chrxs]

Have both here.

Biggest benefit of the 570 over 365 is ink cost due to 3l inks. Secondly is better quality prints at lower passes.

But the caveat is the 365 is easier to get prints started with less waste, and is slightly easier to run heat susceptible medias due to the open curing tunnel.

Both are great machines, HP on the other as of late leaves alot to be desired... just get a good dealer to have your back in case things go wrong.

I have both printers, too and there is nothing to add here, I totally agree! Biggest point is to get a good dealer with good technicans so that you don't fall behind with an order.

Kind regards,
Chris

 

[Creative Sign Guy(s)]

Dude, they are just not selling it any longer as it's being replaced by the 700/800. Nothing else changes, you still get the ink, consumables, parts, support etc.

Yet they still sell the 300 series?
500 series is absolute garbage.
Did you buy one and are trying to justify your purchase?
I can tell you from extensive experience that the HP Latex 500 series is pure crap.
I started logging errors on all my printers at the same time. In the past 2-3 years the 360 has had five(5) problems(something causing a restart/error message).
In the exact same amount of time the 570 has over four(4) PAGES of problems. Somewhere around 40 faults/issues, so literally 8 TIMES AS MANY.
If you think that is indicative of anything other than a defective POS machine, please share.
I would love to hear this rationalization.

 

[balstestrat]

Yet they still sell the 300 series?
500 series is absolute garbage.
Did you buy one and are trying to justify your purchase?
I can tell you from extensive experience that the HP Latex 500 series is pure crap.
I started logging errors on all my printers at the same time. In the past 2-3 years the 360 has had five(5) problems(something causing a restart/error message).
In the exact same amount of time the 570 has over four(4) PAGES of problems. Somewhere around 40 faults/issues, so literally 8 TIMES AS MANY.
If you think that is indicative of anything other than a defective POS machine, please share.
I would love to hear this rationalization.

They didn't have any replacement for 300, now they have 600-series. Imagine what will happen next. There's more coming, old going out....
Why you ranting to me anyway. All I told him is that they don't sell it any longer but still has full support. And I can tell you I have way more extensive experience than you do.
I don't know what you have done wrong to not get service for 8-month old unit which is in warranty but it sure wasn't me...

 

[Andrew Heiner]

Have a 560. No real issues as far as service. Biggest issue is inconsistent print lengths on wallpaper. No matter what I try no length is the same. Also color is quite inconsistent and should be so much better than it is.
We print rolls of canvas and it prints ok for that.

 

[Creative Sign Guy(s)]

Roughly 20 faults on the 570 today. Everything from "possible jam" (there was no jam), to "unable to disengage rack", to "heating uniformity error", to "error connecting with curing control board", to "Assertion: "fp != (FILE ")NULL "", to telling me the skew is 8,380 when it is perfectly straight and not skewed at all, to "electrical current limit in carriage motor", to "COMM_FAILURE... cannot connect to server", to "Assertion: perameter !=", to "Error Heater Power Out of Range", and even telling me my intermediate tank is empty when it has more than 45% ink in it, then marking it as "empty" which means I cannot fill it anymore, ever, and have to replace it.

NEVER BUY A 570.

Whoever is responsible for this POS printer needs to be dragged into the street and unalived and all of their relatives should be sterilized, for the good of the world.

 

[balstestrat]

Makes me wonder if you ever service it. Changing the felts on carriage, cleaning curing and few other things would probably solve 90% of those.
Yeah I guess you like fighting it more.