Hi
The OMAS Sensor on my HP Latex 360 is currently not working correctly, due to an ink spillage we had previously where some ink fell onto it and now it doesn't seem to be able to detect substrate.
We realized this sensor wasn't really mandatory for the printer to be able to print properly, and that you can disable it through the service menu, we did this for some time as replacing the sensor was quite expensive (for us) and not worth it.
It worked fine until recently, where now the sensor throws firmware errors (code 50:03) when the printer is starting thus not letting us print anything. Weirdly there are some days where it doesn't throw any errors and others where it doesn't want to work no matter how many times we restart.
My question is: is there any way to make the printer ignore these errors/let us use the printer anyways? or is there no other option than replacing it? we'll also try replacing the cable first to see if that makes it work.
Any advice is appreciated!
The OMAS Sensor on my HP Latex 360 is currently not working correctly, due to an ink spillage we had previously where some ink fell onto it and now it doesn't seem to be able to detect substrate.
We realized this sensor wasn't really mandatory for the printer to be able to print properly, and that you can disable it through the service menu, we did this for some time as replacing the sensor was quite expensive (for us) and not worth it.
It worked fine until recently, where now the sensor throws firmware errors (code 50:03) when the printer is starting thus not letting us print anything. Weirdly there are some days where it doesn't throw any errors and others where it doesn't want to work no matter how many times we restart.
My question is: is there any way to make the printer ignore these errors/let us use the printer anyways? or is there no other option than replacing it? we'll also try replacing the cable first to see if that makes it work.
Any advice is appreciated!
