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hp315 printing grays as tan

Geneva Olson

Expert Storyteller
I've been printing the same company's graphics for years. and for some reason I have issues every once in a while with their graphics and I just don't know why. They have a gradient in their graphic It's blue and gray. In the past I've had issues where the gradient became reversed. I print a christmas banner for them every year. Same banner. All I do is change the date out. This year it's printing the gray like a tan color. I thought at first it was one of my ink cartridges because it was getting low. So I replaced it. Then I exported as a jpg. But I'm getting the same results. Anybody have any ideas on what possibly is wrong?
 
I've been printing the same company's graphics for years. and for some reason I have issues every once in a while with their graphics and I just don't know why. They have a gradient in their graphic It's blue and gray. In the past I've had issues where the gradient became reversed. I print a christmas banner for them every year. Same banner. All I do is change the date out. This year it's printing the gray like a tan color. I thought at first it was one of my ink cartridges because it was getting low. So I replaced it. Then I exported as a jpg. But I'm getting the same results. Anybody have any ideas on what possibly is wrong?
Also, ensure that your inks (particularly the light cyan) are not significantly expired. Also note that there is about 30ml of each ink color in the ink delivery system, so even after replacing ink, it takes a while for the fresh ink to get to the printhead.
 

Geneva Olson

Expert Storyteller
Also, ensure that your inks (particularly the light cyan) are not significantly expired. Also note that there is about 30ml of each ink color in the ink delivery system, so even after replacing ink, it takes a while for the fresh ink to get to the printhead.
turns out it might be the hard drive
 

Geneva Olson

Expert Storyteller
So, when I went to do the color calibration, half way through the calibration it threw a code 79:04. That's the equivalent to the blue screen. So, I unplugged and plugged it back in. Then I downloaded the new firmware. Once downloaded, I started the color calibration again and it threw the code again.
So now it's possibly the hard drive. (most probably?)

Anyway, I'm still printing and after the firmware update and the halfass color calibration, the prints are coming out more vibrant.

Question to all the techies and you might need a magic 8 ball to answer this: How long can I go before the hard drive crashes?

I'm trying to figure out if I should go ahead and get the hard drive problem corrected now or wait until it crashes....

All advice accepted!
 

bob

It's better to have two hands than one glove.
It isn't your hard drive or anything else like that. What it is is that grays are made up from CMYK, not just K. You can color calibrate or dance around a fire at midnight shaking beads and rattles and shouting "Booga Booga! Both will have approximately the same effect. Grays tend to drift this way and that because they are CMYK. Period. You can calibrate until the next ice age and then print a series of objects varying the gray from white through 100% black in 10% increments. You'll still notice that one or two of these objects will have some sort of annoying color tinge. The best solution is to avoid grays if at all possible.
 

Geneva Olson

Expert Storyteller
It isn't your hard drive or anything else like that. What it is is that grays are made up from CMYK, not just K. You can color calibrate or dance around a fire at midnight shaking beads and rattles and shouting "Booga Booga! Both will have approximately the same effect. Grays tend to drift this way and that because they are CMYK. Period. You can calibrate until the next ice age and then print a series of objects varying the gray from white through 100% black in 10% increments. You'll still notice that one or two of these objects will have some sort of annoying color tinge. The best solution is to avoid grays if at all possible.
how exactly does a print shop avoid printing grays?
 

Geneva Olson

Expert Storyteller
Calibration/Re-Linearization and the create your own media profile on top of that and then Re-Calibrate/Re-Linearization especially when you need to hit grays.
when I calibrate it only goes part way through and then throws the 79:04 code
 
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