Import tiff and signlab shuts down

[gabagoo]

This is just plain weird.... The designer who works with me sent me a tif file that he designed and everytime I try to import it into Signlab the program immediately shuts. In fact the moment I click on the tif file before hitting import it shuts...what gives?

 

[Patentagosse]

same here except it's Flexi...

 

[Patentagosse]

the major point is you are located in Ontario, like Cadlink. And you speak english. You must be able to get in touch with 'em and let 'em know about your problem... More difficult for me as I speak french and Amiable is somewhere in the States... ;P

 

[J Hill Designs]

maybe it has too high of a color depth bit-wise? (ie 32bit)

 

[gabagoo]

maybe it has too high of a color depth bit-wise? (ie 32bit)

ahhh maybe...

 

[thewood]

I would guess that the offending tiff contains an Alpha Layer(s).

Open in Photoshop, remove or flatten offending layers and resave.