mark scan error fc-7000

[auto graphix plus]

Good afternoon everyone,
we are working with flexi 8.1, mutoh valuejet 64 & the graphtec fc7000,after the print when we send it through the cutter the graphtec will typically miss the 3rd or lower left registration mark & throw a mark scan error. & if the 3rd one reads the 4th will miss, so on and so forth. we have tried setting or not setting the origin & still get the same results. this has all been on small jobs & has already brought me to the brink of insanity, & now we have a large job on the list & this has to work.
If someone has had similar issues I would love to here your responses for a solution. Thanks-----------Sean

 

[Graphicdetailsinc]

We had similer problems, You need to run the output size compensation from production manager.

It will sinc up the 2 machines.

We printed a 4'x4' line and after entering the actual values everything works like a charm

 

[rcboats1]

We had the same problem. To fix it..........well, we bought a Summa. Sorry I can't be of any more help then that, but our machine just could not be made to work so Graphtec bought it back.

 

[DRPSignsNGrafix]

Some times you just need to Clean the area where it is going to read the registration marks. If you did a lam on top, just wipe with your finger after wetting it a little bit. Sometimes the smallest thing can mess it up.

 

[Castleman]

Graphictec plotter problem

I just had a similar problem.
I updated the firmware on the plotter and it then worked excellent!
It's great when a fix WORKS!
Hope this solves your problem.
later,
Lamont

 

[oreen]

I have this problem with my graphtec sometimes. Just trace over the registration with a black pen or put a piece over paper over the area where the laser is reading the marks if its a glossy media. Also make sure the cutter parameters is set to its maximum.