Hi, I am a newbie here but was hoping to find a solution to my printer problem. My Printer will not print anything. I have replaced the print head, flat data cable, dampers and pump. It cycles cleaning fluid through and will do an ink fill. If I send it through the clean cycle it will draw some ink through the lines like it normally does. When I send something to print it moves back and forth like it should be printing only nothing comes out on to the vinyl. I was given advice to either program the print head or clean and/or replace the encoder strip. Before exploring this part of my printer I wanted to see if anyone else has had this problem and could easily direct me to a remedy or if anyone had a copy of the service manual they could email me. I can't afford a tech so I must fix this myself and it is costing me just being down. Thank you for any advice you may have. Also, thank you Dale for your help thus far.