Mutoh Falcon Outdoor 62 Incorrect Print Size

[mharrison]

I have just started having this problem. When I print a 4' x 8' print using Production manager and Flexi 8.5 the print will come out 1" short in length but ok in the width. I have just printed a 20' banner with 1.5" hem all the way around that made the over all size 243"L x 27"W. The banner came out after banner was made only 239". Its 1" short again. Would anyone know of a setting within flexi that may have to deal with this problem? We have always measured everything and has been right on untill last couple of prints. Any help would be appreciated.

Thanks:
Martin

 

[randya]

It sounds like your media feed may be off, but that is less than 1/2%, so it may actually be in spec for the machine....

Flexi has media compensation,it is called Output Size Compensation under Setup in 8.1

 

[mharrison]

If it's the media feed, would it just start printing off dimension? It has been right on untill last two prints.

 

[randya]

It's certainly possible, and would be the first suspect.

what kind of media are you printing on?

 

[mharrison]

The last two prints were (1) on 3640 oracal (1) zeelon 13oz banner. If media feed was bad I would think that a 8' print would have a different off amount than a 20' print. Both are 1" off. Thats whats got me. At 20' the media feed difference would be greater than a print of 8'. Thanks again for all comments.

Martin

 

[randya]

Sorry, I didnt grasp the scope.
This does NOT sound like media feed.

I dont see anything in the printer that would be this accurate (1 inch regardless of length).

I am assuming that none of the image is clipped?


You may test, print a square image almost as wide as the media,
Rotate the image in the rip (not the design part, but in the Production Manager) and print again.

Measure and see if there is any difference.

The other thing I might recommend, is that you rip a small file that measures 1 inch short to FILE.

And see if you can find another 62 user to print out that ripped file and measure it.

If the file prints short for them, then it is the RIP, if it prints normal for them then it is the printer.

Once the file is ripped, it can actually be sent to the printer with an FTP program.
There is one here: http://www2.mutoh.com/public/TestImagesrtl/
Called SendTCP

 

[Compilla]

Would anyone know of a setting within flexi that may have to deal with this problem?

Thanks:
Martin

Your printer it is printer shorter, the longer the shorter it gets.

This might help:

Output Size Compensation allows the production manager to compensate for size variables that cannot be controlled by the user. These variables are different media types, thicknesses of material, shrinkage & expansion due to heat etc.

http://www.signwarehouse.com/tech-support/pdfs/OSC.pdf