Onyx Thrive Error Message

[JulieS]

Hi, we have Onyx Thrive 22.5 with an Epson SureColor 60600. Had a power blip in the middle of printing. When I restarted the software, I got the message,
"Invalid settings file 'blahblahblah' in config file! Server will shut down!"
I've re-installed the software twice and cleared my Work folder in Onyx. Same message.
Any help fixing this would be appreciated!

In case the file name is important, the full message is:
"Invalid setting file 'C:\ONYXThrive22.5\Server\cfg\EPSON SureColor 860600.SET' in config file!"

 

[Snydo]

I believe Onyx pulls some information from the Epson Edge dashboard, maybe try updating/reinstalling that as well.

 

[Snydo]

Check out this thread - https://www.signs101.com/threads/onyx-thrive-19-invalid-settings-file-in-config-file.163679/

 

[JulieS]

Thank you! I've been able to fix the problem. The crucial step I was missing was to DELETE the printer and re-install it.