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it looks electrical - check to make sure the yellow cable is seated first of all. if this doesnt remedy it, do a data swap (put black cable to yellow head, yellow cable to black head) -- if it follows the cable its the cable or board. if it stays on yellow its the head
Ok we did the data swap and it stayed with the head.
Yesterday, we were able to remove one of the data cables to the yellow head, and just print on 1 side of it, but this morning it looks like the other side is broken now too.
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