Printing issue sp300v help desperately needed

[Ongate]

Hi everyone, very first post on here so let me start by saying thankyou to everyone that offers help and suggestions.

Using Roland Sp300v and just out nowhere it has started printing a blue "streak" for lack of a better term. I'm new to all this digital print world so you will have to excuse my lack of knowledge.

attached is he sample of what I mean.

can anybody offer help or suggestions as to how to rectify this issue?

I have one the manual cleaning procedure as well as several (more than 10) medium and heavy cleans

thanks
enzo

 

[rjssigns]

Try cleaning the encoder strip with a microfiber cloth. Encoder strip is a thin piece of plastic above the carriage rails. Take your time and be careful.

 

[DizzyMarkus]

try to wipe in one direction 0)

How long have you been printing without cleaning the machine? -- not a machine clean but a manual cleaning of the head area etc?

Markus

 

[Ongate]

Ok thanks.

The machine was cleaned the day before, the manual clean of the heads, and wipers etc

 

[toucan_graphics]

As rjssigns said, give the encoder strip a thorough cleaning and whle you are at it, give EVERYTHING a good manual cleaning, change the wipers and try again. Had this happen on a SP300V at a shop I was working at and the encoder strip needed to be replaced. Cleaning it manually got us through the 3 days until the tech could come out.