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PrismJet won't print to size

wcarter

New Member
Not sure if this is a PrismJet problem or a Flexi problem but our new PrismJet won't print to the designated size. I'm not talking about an inch or two either...I'm getting full width on a project, but no more than half the height. For instance, a 48" x 96" banner is printing at 48" x 48". Everything else is great except I have to use weird math to get my projects to print at the size I want. Any suggestions?
 

J Hill Designs

New Member
math isn't too wierd, just double the length!

j/k I wouldn't know where to even begin with helping here, unless your output size compensation in prod mgr is saying 50%
 

RG

New Member
Sounds like the same thing that has happened to my FOJ printer. With your printer turned on, press the printer's Menu button. Navigate to Function; then, navigate to Scale. Make sure that Scale is set to 100%.
 
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