Roland Bn-20A Wont Cut

[Kruddo]

Hello I just got a new BN 20A Machine in, its only been a week and so far everything was going well till today when my machine decide to stop cutting. I can see the blade moving but it refuses to touch the paper I've adjusted many times and it still wont cut.

 

[Zoogee World]

Have you made sure the blade wasn't broken? Also, make sure the blade holder is securely locked into the carriage.