stops printing!

[tattoo.dan]

I have tried to print my rush job, of course, and my mutoh outdoor with flexi just stops at random points and control panel says convert port 1, data light stays flashing, but in production manager it doesn't show the print status anymore it shows ripping done....anyone ever have this happen anymore? I have to an install on an rv saturday! already rented the booth....any ideas? thanks

 

[tattoo.dan]

okay, so maybe it is flexi. I was just thinking. I updated avg and restarted my pc and i noticed that my design central and toolbars weren't there anymore. like it had reverted back to default settings....i don't know...

 

[Idea Design]

I saw you posted in my other thread about this too. While I cannot speak directly to the Outdoor Falcon, I have a ValueJet 1204 that was doing something similar to what you describe here and I ended up upgrading from FlexiPRO v.8.5 to FlexiPRO v.8.6. The machine I switched Flexi to is running Windows 7 64, and the software upgrade seems to have fixed the problem.

Thanks to Sergio and Keith for the advice.

 

[tattoo.dan]

i will have to check that out. don't understand why it would just quit working and forced to upgrade though, but if it fixes it then I am game. finally got one side to print last night. one more for tomorrow...thank you

 

[Idea Design]

Just a quick note on the "forced to upgrade" comment. The upgrade from v.8.5 to v.8.6 is free. Apparently there were a bunch of known problems with 8.5 so SAi decided to release the upgrade for free.

I never bothered to upgrade because I never had any problems with 8.5. That is, of course, until this one.

Contact your Flexi supplier for details.

 

[SignAnnex]

I had the exact same problem using windows 7 - 64bit, a mutoh 1204, and flexi v8.1. I tried everything and was able to fix the problem upgrading the printers firmware.