Morning guys really appreciate the feed back , When holding my finger on sensor it loads fine . What I noticed 2 different materials , black then it keeps on loading then I put a reflective with yellow backing paper and it works I can cut and everything. If it was sensor it would have done it even with my finger there. Did the test +- 20 times with material with yellow backing and it works and with my finger the same then it works .If you're both referring to the autoload function, which measures the length and width of your media when you load new rolls or sheets, then you can turn that off using the Summa Cutter Control program. Just launch the program while the cutter is powered on, has media loaded, and is connected to the computer you are using, scroll down to autoload and turn it to off and hit apply. The next time you load media the cutter will not use the autoload process to measure the media. Just keep in mind that when you turn autoload off the cutter won't measure the media and the media sensors will be disabled so if your cut job exceeds the size of the media you have loaded the cutter will feed the sheet right off the cutter.
Hope this helps and feel free to send me a message if you have any questions.
Best regards,
Phil Johnson
Airmark Corporation
(800)527-7778, ext. 112
philj@airmark.com
Just put a piece of scotch tape over the sensor when you do black if that's the only one with issues? If it's super black it might have issues seeing it.Morning guys really appreciate the feed back , When holding my finger on sensor it loads fine . What I noticed 2 different materials , black then it keeps on loading then I put a reflective with yellow backing paper and it works I can cut and everything. If it was sensor it would have done it even with my finger there. Did the test +- 20 times with material with yellow backing and it works and with my finger the same then it works .
deon@projectsigns.co.za