I'm having some real issues as of lately with our HP Latex 700W. Whenever we try to print anything the fans spins up, but almost immediately the printer halts with a "System error: 8373-F43C-0000" in the display with "Restart the printer. If the problem persists, call support."
I had this issue over a year ago, were it was solved by removing a profile for the substrate we're using and then reinstalling it.
However this time I've removed all substates, reinstalled the firmware, downgraded firmware, upgraded firmware, factory reset.
Our technician I've spoken with over the phone is probably going to have to escalate the matter further to HP.
Anyone else experiencing this issue, or have in the past?
I had this issue over a year ago, were it was solved by removing a profile for the substrate we're using and then reinstalling it.
However this time I've removed all substates, reinstalled the firmware, downgraded firmware, upgraded firmware, factory reset.
Our technician I've spoken with over the phone is probably going to have to escalate the matter further to HP.
Anyone else experiencing this issue, or have in the past?