test an ai/eps for me

[The Vector Doctor]

I have a customer who says they cannot import my eps, ai or pdf files into Flexi Pro. It is not corrupt, so I am guessing they are not doing something right but I have no way of testing without Flexi. I do not want to attach the file in a public forum. Can anyone PM that has a second?

 

[Bigdawg]

Eric.. sent ya back a flexi file if that will help...

 

[Fred Weiss]

Be happy to test but as long as the file was saved out of Illustrator at a low version level such as version 3, it should open in Flexi. Flexi can be very fussy and will normally fail to be able to open its own EPS exports. Later versions of Flexi do better with later versions of Illustrator but for the kind of straight vectorizing you do, I would always just save as version 3.

 

[TheSnowman]

I can't imagine it's you. You do this all day long.

 

[Bigdawg]

For the record it wasn't Eric....

 

[PSG]

Dohhhhhh!

....Operator Error KILLS!!!!!!!!!!!
Just say no to brain farts!

Not Eric, the end user...

 

[houseofgrafix]

sent it my way!

but no nudes this time

 

[The Vector Doctor]

Be happy to test but as long as the file was saved out of Illustrator at a low version level such as version 3, it should open in Flexi. Flexi can be very fussy and will normally fail to be able to open its own EPS exports. Later versions of Flexi do better with later versions of Illustrator but for the kind of straight vectorizing you do, I would always just save as version 3.

I always save my eps/ai files down to version 3. The exception are files with gradients. Version 3 breaks down gradients into dozens/hundreds of individual boxes representing each step of a gradient fill