signmancanada
New Member
We are currently running a THS Squid 64" which supposedly is a private label Toucan LT, or Rockhopper, running bulk solvent inks. It was done by Treck Hall up here in Canada. While it's taken near on three years to get to this point, the lease is coming up shortly and we're trying to figure out if we keep the old girl, which is built well, and currently runs well, for something bigger, better and faster...
You might think we're insane, but understand, having a private label machine you are at the mercy of not just the manufacturer, but also the supply house. Parts appear to be coming slower and slower and while service has been good, support has been poor. Ink is really cheap at $129 - 149 / litre, and most of the time it does a decent job. It's when it doesn't that we find ourselves with no support. We have switched to exclusively running 3M products and the machine loves it, but we are limited, with our limited operating knowledge to adopt competitive medias. We have a couple of other good supply houses that rep Roland, and would perhaps think about getting a new lease going with one of their machines.
When I talk to one of our competitors he just raves about his new Designjet with all the bells and whistles it has, I do feel like we're a little bit in the stone age.
So, if you were in our shoes, what would you do????
You might think we're insane, but understand, having a private label machine you are at the mercy of not just the manufacturer, but also the supply house. Parts appear to be coming slower and slower and while service has been good, support has been poor. Ink is really cheap at $129 - 149 / litre, and most of the time it does a decent job. It's when it doesn't that we find ourselves with no support. We have switched to exclusively running 3M products and the machine loves it, but we are limited, with our limited operating knowledge to adopt competitive medias. We have a couple of other good supply houses that rep Roland, and would perhaps think about getting a new lease going with one of their machines.
When I talk to one of our competitors he just raves about his new Designjet with all the bells and whistles it has, I do feel like we're a little bit in the stone age.
So, if you were in our shoes, what would you do????