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Valuejet 1608 printing problems...

The place I work at has a Mutoh Valuejet 1608. We are using Onyx Rip Center for the software. When we print something, it wants to print about 200% larger than it's supposed to be. I tried changing the magnification to 50%, and it starts printing near the far side of the media instead of the beginning. I am new to the Mutoh, and the other guy working here that has been using it for a long time can't figure out. Any suggestions? Is there any other software out there that we could try instead of the Onyx Rip Center?
 
I downloaded a trial version of Shiraz Software's "Signature", and it seems to be working just fine. Any ideas why the Onyx program is printing larger?
 
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