Versaworks 6.19.2 "Dongle is not attached properly" error on startup

[ITK2023]

Hi everyone, when I opened up Versaworks this weekend to cut some prints I did during the week I am now getting this error and Versaworks won't open.

I have never used a dongle, and have been running the same setup for years with no problems which leaves me slightly puzzled.

I have tried running the separate Versaworks update software but it always flags an error when trying to install the update.

Has anyone else recently had the same issue?

 

[balstestrat]

Maybe some windows update or something else? Just reinstall... 10minutes and you are back up and printing. Probably faster than posting a thread here.

 

[ITK2023]

Maybe some windows update or something else? Just reinstall... 10minutes and you are back up and printing. Probably faster than posting a thread here.

True, but will I lose all the jobs and rips that are currently in Versaworks? Because that would be pain in the behind.

 

[MrDav3C]

Your print queues will be saved in the versaworks directory on your HDD you can always back them up and attempt to re-add them back to the directory after a reinstall. Not sure how successful this will be on newer versions of VW though, I think it may struggle linking the rip files to the print file, but perhaps there is a workaround?

 

[Jim Hancock]

Read this thread. Just back them on a folder on your desktop.

I installed Versaworks 6 on new computer. How do I get my old jobs from old computer to show up in the queues and job log on the new computer?

I installed Versaworks 6 on a new computer. The other old computer was running the same version 6.19.2. How do I get my old jobs from the old computer to show up in the queues and in the job log on the new computer? Is there a way to transfer the job history to the new computer to get the old...

www.signs101.com

 

[Joe House]

No need to uninstall. Like the message says, initialize the application. It's in the start menu>Versaworks. This will return the software to a "New Install" condition. You'll need to reenter any devices and it will clear the job folders, but there's not a great way around it. Likely it's one of the jobs in the queue that's causing the problem. You can back them up, but I'd only restore the ones that you need.
It's a better practice to keep the job queues cleaned out. Storing jobs there long term will lead to problems.

Good Luck

 

[netsol]

I am no expert on versaworks, but, it sounds to me like it "ate" a license file or something, or that stupid sentinel driver, if they use it