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Vj 1608

MMI

New Member
We have had our printer for just over a year now and we have had nothing but problems with it. It seems like we have a tech out to fix one thing and they leave and something else goes wrong with it. We just had to replace a print head on it after the band broke and left the carriage out over the media. Not knowing that it needed to be caped it sat out for about an hour before someone noticed it.

Now we are getting an error E125ErrPHeightSns and it says can not read media. I was told this is most likely solenoid assembly or a lose wire. Has anyone had as much of a problem with a Mutoh as we are having.
 

randya

New Member
That sounds like a media thickness measurement errror.

Could be a damaged sensor.
Or one that has been knocked out of position.
Have you contacted your dealer?

This is a specialty printer, and as such requires more maintenance and care than other ValueJets.
 
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