Received my copy of Onyx Thrive 19 and am having issues printing whole images

[Dan Berg]

I have 3 or 4 images I have tried to print with my s80600 and it is printing full width and then only about an inch or two of the image.
The printer then starts weeding blank paper down to the floor. Seems like something may be corrupted but I cannot figure it out.
Any ideas?

 

[Dan Berg]

Starting printing normal now, hmm.

 

[Dan Berg]

Back to printing only about 4”.
Anyone have any ideas?

 

[tudouqiezi]

Check if there is enough disk space

Replace cable USB→RJ-45

I have encountered a similar situation before and this is how I solved it

 

[netsol]

i don't know onyx well enough to have an opinion on that, but, you should probably also check your power management settings.
in device manager, both rj45 (ethernet), wireless & usb have a STUPID POWER MANAGEMENT setting that loves to cancel active print jobs
disable your regular power management settings, THEN:
go to device manager, and find your port you print through, go to power management tab, along the tob and uncheck " allow the computer to turn off this device to save power"

this needs to be checked periodically, since microsoft puts the check mark back in place during windows update cycles.

 

[Snydo]

If what netsol suggested doesn't work, I would do a repair to your Thrive RIP-Queue installation in the Onyx installer.
You may also want to run the Epson Edge Dashboard in the background as it may give you information that Onyx does not.