Welcome To Signs101.com: Largest Forum for Signmaking Professionals

Signs101.com: Largest Forum for Signmaking Professionals is the LARGEST online community & discussion forum for professional sign-makers and graphic designers.

 


  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Discussion Your approach................................

Discussion in 'Classroom Assignments' started by Gino, May 25, 2017.

  1. Gino

    Gino Premium Subscriber

    28,293
    445
    83
    Jun 7, 2006
    PA
    Got an e-mail from a potential customer requesting two new faces and then she explained the copy that was to go on it. The present sign, the company went out of business and will be taking their faces with them, so she needs new ones. She told me they are 24" x 63" and two sides. It's only about 8' to the bottom of the sign, so I don't even need a bucket truck. What would you do first to quote this sign ??

    This is not a trick question. This is an actual situation and I just wanna see how many of you pick up on this and what you would do.

    :thankyou: Gino premier roof.jpg
     
    Tags:
  2. Starter

    Starter Member

    115
    20
    18
    Mar 20, 2013
    Halifax NS
    If it was local I would do a site visit. The measurements do no scale properly at 24 x 63 .....8ft to bottom
     
    • Agree Agree x 2
  3. oldgoatroper

    oldgoatroper Roper of Goats. Old ones.

    1,711
    86
    48
    Jul 28, 2009
    Alberta
    Agree with Starter.

    The sign in the image scales roughly to 24" x 40" or thereabouts -- a long shot from 24" x 63"

    And agree with Starter, again -- if that sign is 24" high, then there's no way its 8' above the ground
     
  4. Gino

    Gino Premium Subscriber

    28,293
    445
    83
    Jun 7, 2006
    PA
    The 8' to the bottom was just a guess on her part. I wouldn't use that as any worthwhile measurement.
     
  5. Johnny Best

    Johnny Best Active Member

    838
    451
    63
    Dec 9, 2015
    buffalo ny
    Have her send me the copy she wants to replace it with. Go to the location with a price in mind, show her the layout, measure it, get a deposit and fabricate two faces.
     
  6. TammieH

    TammieH Active Member

    956
    21
    18
    Nov 28, 2011
    Pacific NW
    I am guessing the sign is closer to 42" x 72".....from calculating a 1.5" frame I got 40"+ x 67.5" assuming the photo is not proportional, I am guessing the 42" x 72" sign being standard sizing.

    Since you said its not a trick question and she actually wants to replace the sign faces above.
     
  7. Gino

    Gino Premium Subscriber

    28,293
    445
    83
    Jun 7, 2006
    PA
    Okay, so most of you caught the obvious, but that's why I said, your approach ??

    She is sending this out to several sign shops to get competitive pricing.

    So, do you send her an e-mail back, pointing out her mistake or just price it out and when she calls back and she says they don't fit, tell her.... she goofed, now ya hafta buy more signs ?? Keep in mind, this will warn her against everyone's misunderstanding of sizes and get everyone off the hook.
     
  8. Johnny Best

    Johnny Best Active Member

    838
    451
    63
    Dec 9, 2015
    buffalo ny
    Is she Russian?
     
  9. Starter

    Starter Member

    115
    20
    18
    Mar 20, 2013
    Halifax NS
    I wouldn't say a word about her mistake. I would price it at the correct measurements with a proper rendering/proof stating the true size. Hopefully the other shops will price it at the wrong measurements and be higher priced than you.
     
  10. Johnny Best

    Johnny Best Active Member

    838
    451
    63
    Dec 9, 2015
    buffalo ny
    I think you need to show up at her place and show some salesmanship. It goes a long way for people who are tire kicking.
     
    • Like Like x 1
  11. equippaint

    equippaint Member

    229
    78
    28
    Oct 10, 2014
    Florida
    Id ask a budget first before I wasted any time. If she seems normal, Id do a site visit, meet with her and candidly ask what kind of numbers shes had come in and from who. It will have some bearing on my quote but with it you can have a better conversation on materials and point out if anyone is quoting with inferior stuff. Become the informed reference so you have value aside from just another quote. Then you know where your competitors are at too which can be nice.
     
  12. visual800

    visual800 Very Active Member

    3,226
    49
    48
    Aug 4, 2010
    montgomery, alabama
    I will assume she sent you this picture and we can see that "possibly" that sign is a 2x4 so quote her on two of those and be done with it. I pay no attention to clients measurements BUT I goby pics or a site visit
     
  13. 2CT Media

    2CT Media Very Active Member

    2,356
    111
    63
    Jun 15, 2009
    Mesa, Arizona
    I'd say quote her size with a warning line that "Price may vary due to ACTUAL measurements".
     
  14. ThatGuy

    ThatGuy Premium Subscriber

    80
    17
    8
    Dec 6, 2016
    Hear nor There
    You can approach this 3 ways:

    Scenario #1- You are very busy and do not need or have time to do the job because you have customers waiting that are willing to pay top dollar for your services.
    I would shoot her a 10 minute "ESTIMATE" based on her measurements with notation on the quote about "based on customer supplied information."

    Scenario #2- You are busy but a money hog and want every job that comes your way. I would send her 2 estimates. One based on her information and one based on best guess.

    Scenario #3- You want or need the job. I would schedule a site visit with the customer and do actual measurements for a firm quote while on-site.
     
    • Like Like x 2
  15. ikarasu

    ikarasu Member

    295
    62
    28
    Jun 10, 2016
    Port Coquitlam, bc
    From what I've seen on here, you run a pretty respectable shop. I'd let her know something doesn't seem right about the size, Tell her you'd charge xx for the size she requested, but based on the image she sent, you believe its a different size, and the cost would be xx.

    In the perfect world, it'd show her you know what you're talking about, and are honest. In the real world, it may lose you a client... but at least you wouldn't be wasting time producing a sign you know won't fit, and will likely end up going into the garbage.
     
  16. Johnny Best

    Johnny Best Active Member

    838
    451
    63
    Dec 9, 2015
    buffalo ny
    Scenario #4- You come on Signs 101 forum with it and get twaddle replies and conspiriacy theories on how to deal with a simple sign job request.
     
    • Like Like x 3
  17. BigfishDM

    BigfishDM Merchant Member

    3,869
    85
    48
    Jun 22, 2009
    All Over
    First thing is to go remeasure that sign.
     
  18. GAC05

    GAC05 Major Contributor

    4,777
    111
    63
    Dec 27, 2005
    Guam USA
    Impress her with your worldly ways and quote her back with the correct proportions in millimeters. She won't know they are different from what she sent. To seal the deal quote her in Euros...

    wayne k
    guam usa
     
  19. jaylem

    jaylem Member

    91
    1
    8
    Mar 28, 2015
    Brighton, MI
    It looks like you have all the pertinent information to give the client a reasonably accurate quote. I would make a sales call to the client with proper information and ask for the sale. If she objects to the price I would verify that the price is the only thing holding her back from completing the transaction. And if price is the only thing holding her back what would it take for her to do business.

    Remember it is often not the lowest price that gets the business. It's about value. can u show your client that your skills and what you offer is it higher value than what the competition is offering? you don't need to be the lowest price. And if you were able to save the customer time and hassle dealing with other competitors why wouldn't they pay you a little bit more? Value proposition....sales 101
     
Loading...
Similar Threads - approach
  1. GaSouthpaw
    Replies:
    6
    Views:
    192

Share This Page

 


Loading...