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Recent content by ecstaticdesign

  1. Need Help HP Latex 360 - Media does not stop loading...board problem? Lay it on me.

    Yeah, that's the kicker...when I check the OMAS controller and sensor in diagnostics mode, they still both report communicating with no errors.
  2. Need Help HP Latex 360 - Media does not stop loading...board problem? Lay it on me.

    Resurrecting this HP OMAS sensor thread- I went ahead and replaced the OMAS sensor and OMAS cable, but nothing changed. OMAS just blinks every 3 seconds and is unresponsive to service tests or media. At this point I'd look at the OMAS controller card, but thought I'd see if you have any advice...
  3. Need Help HP Latex 360 - Media does not stop loading...board problem? Lay it on me.

    Update: I found a service manual, ran some diagnostics and confirmed the OMAS is having issues (and the Scan Axis etc. tested fine). The OMAS calibration failed, so I disabled it and now the machine feeds correctly and prints again. First few prints have turned out great. I'm going to order a...
  4. Need Help HP Latex 360 - Media does not stop loading...board problem? Lay it on me.

    I dug into the error logs on the machine, and found some Carriage Board errors and Media Advance Sensor errors from last month, so maybe he was chasing something else? Not sure. There don't appear to be any new errors from the reboots I've been doing lately. Is there some kind of diagnostics I...
  5. Need Help HP Latex 360 - Media does not stop loading...board problem? Lay it on me.

    Terribly sorry, but I have been given some additionally important insight into this issue. My co-worker (who primarily runs the machine) just handed me paperwork from the technician who worked on the machine last month. The tech stated that the Scan Axis wouldn't work properly, so he replaced...
  6. Need Help HP Latex 360 - Media does not stop loading...board problem? Lay it on me.

    Unfortunately cleaning that sensor was one of the first things I tried. Just cleaned it again, same issue. I can double check the sensor wire path to make sure it isn't compromised somewhere. I know it is at least. getting power since it is blinking. Any other troubleshooting suggestions? And...
  7. Need Help HP Latex 360 - Media does not stop loading...board problem? Lay it on me.

    Okay, I went tried that. When I manually fed the material, the machine senses that it has been loaded and starts automatically feeding. However, it behaves the same as if I used the lever (continuously feeds, must lift lever and manually remove substrate)
  8. Need Help HP Latex 360 - Media does not stop loading...board problem? Lay it on me.

    Yes, newest firmware is installed. The machine boots normally with no substrate loaded. When I load the substrate into the machine and lower the handle, it starts loading and says "Checking Substrate" as it normally would, but never stops winding. If I press the red "X" to cancel, the machine...
  9. Need Help HP Latex 360 - Media does not stop loading...board problem? Lay it on me.

    I have a Latex 360 that has been running like a champ, but suddenly started having a problem where it continuously feeds material until manually stopped (or it runs out of substrate). A technician replaced the carriage board and did some other troubleshooting, but couldn't figure out what was...
  10. Machine/Service/Supply distributor in SF Bay area?

    While that would be better for posters and indoor signage, at least 70% of our work is for outdoor vinyl banners. I'm not really sure aqueous would be our best solution. I do love the quality our Epson 4880 proofer though.
  11. Machine/Service/Supply distributor in SF Bay area?

    Thanks for the tip. We're looking to produce simple vinyl banners, posters and foam core signs that we currently outsource to a number of vendors (of various quality/punctuality). I personally wasn't aware of your business over there, I'll keep you in mind for future jobs. I certainly haven't...
  12. Machine/Service/Supply distributor in SF Bay area?

    Thanks for the response. We've had a very knowledgeable Denco rep stop by last week, and I hope to talk with a Midwest rep soon. The Denco rep was selling us on either HP (360 or 330) or Roland (the Roland RF-640 seemed like a good fit for us), but he also trash talked the Mimakis a little...
  13. Machine/Service/Supply distributor in SF Bay area?

    My print shop is expanding into the wide format market, and we're shopping around. We've met with one salesperson/distributor thus far, but I'd like to talk to more if they're out there. We don't have our hearts set on any particular machine yet (although we more or less know what we...
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