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Recent content by John Lowles

  1. Onyx 12.2 Cut Server not sending jobs to Summa cutter - in need of help please.

    yes we changed cable to check and still same error. The same cable works in another PC with windows 7.
  2. Onyx 12.2 Cut Server not sending jobs to Summa cutter - in need of help please.

    We tried ethernet cable but it does not show on network, we added IP address to Summa cutter but still does not show on the network. We can see Summa cutter in Summa Cutter Control webpage.
  3. Onyx 12.2 Cut Server not sending jobs to Summa cutter - in need of help please.

    Anyone have any idea why we may be getting this error? The errors in C:\Onyx12\CutServer\bin\error.log are: [August 3, 2020|7:00:55 PM BST] (ERROR) Attemtping USBSumma.open(USB1true. [August 3, 2020|7:00:55 PM BST] (ERROR) There was an error trying to close the driver [August 3, 2020|7:01:05...
  4. Onyx 12.2 Cut Server not sending jobs to Summa cutter - in need of help please.

    I will give that a go on current windows 10 but I did reinstall Summa USB drivers on Windows 7 before and that did not fix issue. I'll update when I have reinstalled Summa USB drivers. The summa cutter is visible in Summa Cutter Control webpage - so the desktop can see Summa cutter settings and...
  5. Onyx 12.2 Cut Server not sending jobs to Summa cutter - in need of help please.

    This is a new Dell Precision T1650, Core i7-3770 @ 3.40GHz, 16 GB RAM with fresh install of windows 10 Pro 64 bit, followed by Onyx RipCenter 12.2 patch 3, Summa Cutter and USB Cutter drivers. It was the same problem in Windows 7 Pro 64 bit. Summa cutter added in Onyx CutServer on port 1 (and...
  6. Onyx 12.2 Cut Server not sending jobs to Summa cutter - in need of help please.

    We have rebooted all devices just in case. The Summa cutter control can see the cutter it just does not work with Onyx CutServer - no file gets cut.
  7. Onyx 12.2 Cut Server not sending jobs to Summa cutter - in need of help please.

    Summa Cutter is on "Summa USB port 1", we have tried all 4 Summa USB ports and still not working.
  8. Onyx 12.2 Cut Server not sending jobs to Summa cutter - in need of help please.

    Have an issue with Onyx (12.2) CutServer not recognizing Summa Cutter so no jobs being sent to cutter. Summa Cutter is on "Summa USB port 1", I have tried all Desktop USB ports with no luck. The errors in C:\Onyx12\CutServer\bin\error.log are: [August 3, 2020|7:00:55 PM BST] (ERROR)...
  9. Another newbie, Hi all

    Looking forward to learning.
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