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    I did that, as well as had a technician in to do some maintenance but it comtinues to do it. And, it seems to only happen in Onyx. I printed from Raster with no problems
    ChicagoGraphics
    Hi,
    I don't think it's your Onyx doing that, I had the same problem my jv3 not long ago.

    You have to clean your encoder strip and the sensor that rides along the encoder strip. You have to be careful removing it and re installing it.
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